Privacy & Refund Policy
AACDEPF respects your privacy and is committed to protecting personal information.
Information Collected
- Name
- Email address
- Phone number
- Postal address
- Donation information
- Volunteer and event registration details
Use of Information
Information may be used to:
- Process donations
- Communicate with supporters
- Improve programs and services
- Meet legal and regulatory obligations
Data Protection
AACDEPF implements reasonable administrative, technical, and organizational safeguards to protect personal information.
Information Sharing
AACDEPF does not sell, rent, or trade donor information.
Information may only be disclosed:
- When legally required.
- To payment processors.
- To authorized service providers.
Refund Policy
AACDEPF values donor trust.
Refunds may be considered when:
- A duplicate transaction occurred.
- An incorrect amount was charged.
- A technical error affected processing.
Refund requests must be submitted within 30 days of donation.
Approved refunds will be processed through the original payment method.
Approval
These policies are approved by the Board/Executive Council of the All African Community Development and Environmental Protection Foundation (AACDEPF) and shall be reviewed periodically to ensure compliance with international NGO governance standards and ECOSOC expectations.
Approved Date: 02/04/2026
Review Date: 05/01/2027
Signed: _________________________
Moses Effiong Assibong
Executive Director